Privacy Policy

1. Who We Are

This Privacy Policy describes how The Stations Pharmacy ("we," "us," or "our") collects, uses, and protects information when you visit our website at https://thestationspharmacy.com/ (the "Site") or interact with us online.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide when you:

• Fill out online forms or contact forms;
• Request prescription refills or other pharmacy services;
• Subscribe to communications or request information;
• Contact us by email, phone, or other channels.

This may include:

• Name and contact details (such as email address and phone number);
• Basic demographic or preference information you choose to provide;
• Details regarding your inquiries or requests.

2.2 Information Collected Automatically

When you visit the Site, certain information may be collected automatically, such as:

• IP address and approximate location;
• Browser type, device type, and operating system;
• Pages you visit and the time and date of your visit;
• Referring website or search term.

We may use cookies, pixels, or similar technologies to collect some of this information to help us understand how the Site is used and to improve your experience.

2.3 Protected Health Information (PHI)

If you become a patient of The Stations Pharmacy, we may collect and maintain your protected health information ("PHI") in connection with providing pharmacy services, in accordance with the Health Insurance Portability and Accountability Act ("HIPAA") and applicable state law.

Our use and disclosure of PHI is governed by our Notice of Privacy Practices (NOPP), which is separate from this Privacy Policy and available at the pharmacy and on our website. In the event of any conflict between this Privacy Policy and our NOPP with respect to PHI, the NOPP will control.

3. How We Use Your Information

We may use the information we collect for purposes including:

• Providing, operating, and improving the Site and our services;
• Responding to your requests, questions, and messages;
• Processing prescription-related requests or referrals when applicable;
• Communicating with you about services, updates, or important notices;
• Customizing your experience on the Site;
• Analyzing usage to maintain and improve site performance and security;
• Complying with legal obligations and protecting our rights.

4. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service Providers: With trusted vendors and service providers who assist us in operating our website, sending communications, or providing services (for example, website hosting, email delivery, or technical support), subject to contractual confidentiality and security obligations.
• Legal Requirements: When we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests; to protect the rights, property, or safety of The Stations Pharmacy, our patients, or others; or to detect, prevent, or address fraud or security issues.
• Business Transfers: In the event of a merger, acquisition, reorganization, or other business transaction involving The Stations Pharmacy, your information may be transferred as part of the transaction, as permitted by law.

For PHI specifically, we use and disclose information in accordance with HIPAA and our NOPP.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to help the Site function, remember your preferences, and analyze usage. You may be able to control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

For PHI, we follow applicable HIPAA security and privacy requirements and our internal policies and procedures.

7. Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Pharmacy and health information may be retained in accordance with HIPAA and state recordkeeping requirements.

8. Your Choices and Rights

8.1 Website and Marketing Communications

If you receive email communications from us, you may opt out by following the unsubscribe instructions in the email or by contacting us directly. We may still send you non-marketing messages related to your prescriptions, care, or other important notices as permitted by law.

8.2 Rights Regarding PHI

As a pharmacy patient, you may have specific rights under HIPAA with respect to your PHI, such as the right to request access, copies, amendments, or certain restrictions on use and disclosure. These rights are described in detail in our Notice of Privacy Practices. To exercise any HIPAA rights, please contact us using the information below or as directed in the NOPP.

9. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information online directly from children under 13. Parents or guardians who believe their child has provided information to us through the Site may contact us to request deletion, subject to applicable law and healthcare record requirements.

10. Third-Party Websites

The Site may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. International Visitors

The Site is intended for users in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after any changes are posted signifies your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, our Notice of Privacy Practices, or how we handle your information, please contact us: